AI · MACHINE LEARNING · NLP
Turn support requests into structured IT tickets.
Enter a natural-language support request and the demo analyses the text, predicts a category and priority, and creates a concise ticket summary.
INPUT
Support request
LIVE DECISION VIEW
How the classifier is interpreting the ticket
Security
0
Networking
0
Account
0
Hardware
0
Software
0
Start typing a support request to see which words influence the classification.
decision_engine.js
LIVE
// Waiting for ticket input...
analyse(ticket) {
tokenize(ticket);
scoreCategories();
chooseHighestScore();
}
Try:
MODEL OUTPUT
Classification
✦
Your classification will appear here.
PROJECT OVERVIEW
How this demonstrates LLM-style text classification
The interface uses a transformer-based zero-shot language model running directly in the browser. It evaluates the meaning of the whole ticket rather than relying on simple keyword matches, then predicts category, business scope and priority without exposing an API key.